Good Kernel FAQs
General Questions
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What exactly is the product?
Good Kernel is premium microwave popcorn made with non-GMO, 100% whole grain corn and nothing artificial: no fake flavors, no fake colors. Just honest, crave-worthy popcorn that pops up light, crunchy, and ridiculously snackable.
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What makes Good Kernel different?
Most microwave popcorn makes you choose between taste and ingredients. We don't. Big 3.3 oz bags, flavors Caylus tasted batch after batch, and nothing artificial. See what's in every bag.
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When can I buy Good Kernel?
Right now! Early access is open, so go grab a box.
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Is Good Kernel gluten-free?
Yes, both flavors are certified gluten-free.
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Does Good Kernel contain dairy?
Chili Lime is dairy-free. Movie Theater Butter is not (it's the butter). Always check the package for the full allergen statement.
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How spicy is Chili Lime?
Medium. Enough heat to notice, plenty of lime to keep it friendly.
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How big is a bag, and how many come in a box?
Each bag is a big 3.3 oz. A box holds 12 bags, and every order starts at 24, so you'll be stocked for a while.
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What is the Waterpark Simulator connection?
Good Kernel started as a popcorn stand inside Waterpark Simulator, the game Caylus built with CayPlay Studios. Players kept asking to buy the popcorn, so we made it real. Read the full story.
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Is popcorn OK for young kids?
Popcorn can be a choking hazard for young children. Follow the cooking directions on the bag: the popped popcorn, the bag and the steam are hot.
Shipping + Delivery
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When should I expect my order?
Orders are processed quickly, and the moment yours ships you'll get a tracking link by email. You can also check on your delivery anytime with our Track Your Order page.
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Where can I find Good Kernel in stores?
Right now you'll find us online, shipping across the US and Canada. Want a heads-up when we land on a shelf near you? Text POPCORN to 1-833-327-3602 (in Canada, text POPCORNCA to 1-844-943-5304) or join our email list and you'll be first to know.
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How much is shipping?
US orders: standard shipping is $8.00 and 2-Day Express is $18.00. Standard shipping is free on 4 or more boxes, or on 3 or more when you subscribe. Canada: shipping rates are shown at checkout. We currently ship to the US and Canada only.
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Do you ship to Canada?
Yes. Orders to Canada ship through our partner Passport, which handles duties and taxes.
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What if I don't love it?
Then we'll make it right. Every order is backed by our 30-day money-back guarantee. Since it's food, we can't take returns. See our refund policy.
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How do I contact you?
Email support@goodkernelsnacks.com or use our contact form.
Subscription
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How can I sign up for a recurring subscription?
Easy: on any product page, choose Subscribe & Save to get 15% off every order, delivered monthly. Swap flavors, skip, or cancel anytime. Never run out of popcorn again.







